1. Terms and conditions
1.1 This page (together with our Terms of Use and Privacy Policy) tells you information about us and the legal terms and conditions (Terms) on which we make our products and services available to you via our website, www.gridlaw.com (our site). Products may be hosted on other cloud based systems. These are deemed to be included in the description of our site.
1.2 These Terms will apply to any contract between us for the sale of any products and services to you (Contract) via our site. Please read these Terms carefully and make sure that you understand them, before making any purchase. Please note that before purchasing any product or service you will be asked to agree to these Terms. If you refuse to accept these Terms, you will not be able to purchase the product or service.
1.3 You should print a copy of these Terms or save them to your computer for future reference.
1.4 We amend these Terms from time to time as set out in clause 11. Every time you wish to make a purchase, please check these Terms to ensure you understand the terms which will apply at that time. These Terms were most recently updated on 7 April 2020.
1.5 These Terms, and any Contract between us, are only in the English language.
1.6 The products and services available on this site have been written for business users and are intended for sale to business users in England and Wales only. By accepting these Terms, you confirm that you are contracting with us in the course of your business and that you are a business user, not a consumer.
2. Information about us
2.1 We operate the website www.gridlaw.com. We are Grid Law Limited t/a Grid Law Solicitors, a company registered in England and Wales under company number 5674156 which has its registered office and main trading address at Tayfield House, 38 Poole Road, Westbourne, Bournemouth, BH4 9DW. Grid Law’s VAT number is 876760181.
2.2 Grid Law Solicitors is regulated by the Solicitors Regulation Authority. All legal advice is provided by Grid Law. If you require individual legal advice you will be required to enter into a separate contract with Grid Law so that it can comply with its rules of professional conduct.
2.3 You may contact us by telephoning our customer service team on 01202 901353 or by e-mailing us at info@gridlaw.com.
3. The Prize Competition Toolkit (PCTK)
3.1 The PCTK and any related products are an online resource providing you with a step-by-step guide to setting up and running a prize competition business.
3.2 We endeavour to ensure the information provided within any product is as comprehensive and up to date as possible. Updates may provided via our blog or any other means we deem appropriate, for example via email, however we are under no obligation to keep the information updated or complete. Products are purchased on the basis the that information within them is correct at the time of purchase or as otherwise stated in them (if earlier).
3.3 The information is general in nature and may not be appropriate or applicable for your specific circumstances. It is not, and is not intended to be a replacement for taking professional advice. If you are in any doubt about whether or not to take or refrain from a particular action you should seek professional advice.
3.4 We do not guarantee, warrant, represent, suggest or imply that, by using the PCTK that your business or any competition you run will be a success or generate any income or profits. Prize competition businesses can be risky and you should only start and run such a business if you are confident in your abilities to do so.
3.5 The PCTK is a DIY service but included with it one year’s free email support. The year starts when you purchase the PCTK and automatically ends after one year unless an additional support package is purchased.
3.6 Our email support is to answer your legal questions about setting up and running a prize competition business. It does not include conducting a full review of your business, competitions or website unless we agree to do so.
3.7 We will answer your questions as soon as reasonably possible, usually within 3 working days. However, there may be delays for example due to illness or around holiday times.
3.8 There is no limit on the number of questions you may ask, but this is subject to a fair use policy. If your use becomes excessive, we reserve the right to limit it.
3.9 If you ask questions, we reserve the right to publish the question and our response to it on our website. This will be done anonymously.
3.10 Access to the members area of our site is for one year. You should download copies of all documents prior to your access expiring.
3.11 If you claim a refund in accordance with our money back guarantee, your right to email support will automatically stop and your access to the members area of our site will be restricted as soon as your request is received.
4. Intellectual property rights
4.1 We own all intellectual property in our products, services and other information provide on or via our site.
4.2 You may not copy, reproduce or alter any of them without our express permission which may be granted, withheld or granted with such conditions as we, in our sole discretion, may decide.
5. Use of our site
5.1 Your use of our site is governed by our Terms of Use and Privacy Policy. Please take the time to read these, as they include important terms which apply to you.
5.2 When you purchase a product or service you will be given access to the members area of the site in order to watch the videos (if any) and download the resources. The videos on the site are for streaming online only. They must not be downloaded or copied for viewing off-line. You may download copies of the forms, letters, documents and eBooks for your own use.
5.3 Our systems are cloud based and we do not guarantee that they will be available 24/7/365. The site may be unavailable for reasons beyond or our control or we may temporarily suspend access to the site, for example for essential maintenance work. Where we need to carry out essential maintenance work we will use all reasonable endeavours to keep disruption to a minimum.
5.4 We reserve the right to transfer all of our systems and this site (and the resources contained within it) to alternative service providers. This may require us to provide you with alternative log-in details. If you wish to continue using the products and services you have purchased you must use any new log-in details provided as previous log-in details may be discontinued.
6. How we use your personal information
6.1 We only use your personal information in accordance with our Privacy Policy. Please take the time to read this as it includes important terms which apply to you.
6.2 We hate spam as much as you do so we will not be sending out large numbers of emails. You may unsubscribe from our emails at any time. However, your email address is linked to our systems so unsubscribing from our emails may automatically restrict your access to products and services purchased.
7. Subscribing on behalf of a business
7.1 You confirm that you have authority to bind any business (including any limited company) on whose behalf you use our site to purchase our products and services.
7.2 These Terms and any document expressly referred to in them constitutes the entire agreement between you and us and supersedes and extinguishes all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter.
7.3 You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them.
7.4 We both agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this Contract.
8. How the contract is formed between you and us
8.1 When you purchase a product or service you may be provided with a user name and password to access the members area of our site. Your username and password are strictly confidential and should not be shared with anyone else. Alternatively, we may email products directly to you.
8.2 When you purchase a product or service you are granted a single user licence of it. Our products and services are not to be used by multiple people within an organisation without our consent. Please contact us at info@gridlaw.com if additional licences are required.
8.3 A contract is formed and a limited, non-transferable, single user licence of our products and services is granted to you when payment is made for them.
9. Termination of the Contract
9.1 If you have purchased a subscription product, your subscription will automatically end on termination of that subscription.
9.2 In all other cases, unless stated otherwise, you will have access to the products and services for their lifetime or until the Contract is terminated for some other reason.
9.3 Products and services will be deemed to be at the end of their lifetime if they are no longer relevant, for example if changes to the law meant that prize competitions are no longer legal.
9.4 The Contract and your licence to use any of our products and services shall be automatically terminated or may be terminated by us, and your access to products and services purchased shall be withdrawn if:
(a) you fail to make any payments due to us;
(b) if you do not log into the member’s area for a period of 12 consecutive months.
(c) you breach the terms of the licence; and/or
(d) we give reasonable notice of termination.
9.5 Subject to any minimum term agreed, you may terminate any subscription services at any time by sending notice to us at info@gridlaw.com or simply stopping the payments due. If you terminate your subscription you will not be entitled to any refund of any payments paid to us, unless you cancel your subscription during the guarantee period. Your access to our products and services shall be withdrawn on termination of this agreement.
9.6 We may terminate any subscription services for any reason by giving you reasonable notice of our intention to do so. If we terminate any subscription service we shall stop taking payments from you.
10. Guarantee
10.1 Unless stated otherwise, all of our products come with a 30-day money back guarantee. You can receive a full refund by emailing info@gridlaw.com and quoting your full name, order number and the product purchased. The email must be received by us within 30 days of the contract being formed.
10.2 We shall endeavour to process the refund within 10 working days of your request.
10.3 Your licence of and access to the products and services purchased shall automatically terminate as soon as you request a refund.
11. Our right to vary these Terms
11.1 We amend these Terms from time to time. Please look at the top of this page to see when these Terms were last updated and which Terms were changed.
11.2 Every time you access any of the products and services you purchase you are agreeing to be bound by the latest version of these Terms.
12. Price of products and services
12.1 The price of our products and services will be as quoted on our site or in any email at the time you submit your order. We take all reasonable care to ensure that the price of our products and services are correct at the time when the relevant information was entered onto the system.
12.2 Our prices may change from time to time, but changes will not affect any order you have already placed.
12.3 In most cases, you will be told at the point of purchase whether or not VAT is included in the price. If you are not told otherwise, our prices exclude VAT (where applicable) at the applicable current rate chargeable in the UK for the time being.
13. How to pay
13.1 You can only pay for our products and services using a debit card or credit card.
13.2 Payments are in advance unless you are paying in accordance with an agreed payment plan.
14. Our liability to you
14.1 We only supply our products and services for internal use by your business, and you agree not to use them for any resale or promotional purposes or to teach from the materials provided within it.
14.2 If you wish to resell any of our products and services, please contact us for details of our affiliate scheme.
14.3 Nothing in these Terms limits or excludes our liability for:
(a) death or personal injury caused by our negligence;
(b) fraud or fraudulent misrepresentation; or
(c) breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession).
14.4 Subject to clause 14.3, we will under no circumstances whatsoever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for:
(a) any loss of profits, sales, business, or revenue;
(b) loss or corruption of data, information or software;
(c) loss of business opportunity;
(d) loss of anticipated savings;
(e) loss of goodwill; or
(f) any indirect or consequential loss.
14.5 Subject to clause 14.3, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the purchase price you have paid for our products and services in the previous 12 months.
14.6 Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to any of our products and services. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that our products and services are suitable for your purposes.
15. Events outside our control
15.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control. An Event Outside Our Control is defined below in clause 15.2.
15.2 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, pandemic, epidemic or other natural disaster, or failure of public or private telecommunications networks.
15.3 If an Event Outside Our Control takes place that affects the performance of our obligations under a Contract:
(a) we will contact you as soon as reasonably possible to notify you; and
(b) our obligations under a Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control.
16. Communications between us
16.1 When we refer, in these Terms, to “in writing”, this includes e-mail.
16.2 Any notice or other communication given by you to us, or by us to you, under or in connection with the Contract shall be in writing and shall be delivered personally, sent by pre-paid first class post or other next working day delivery service or e-mail.
16.3 A notice or other communication shall be deemed to have been received: if delivered personally, when left at our registered office; if sent by pre-paid first class post or other next working day delivery service, at 11.00 am on the second business day after posting or if sent by e-mail, one business day after transmission.
16.4 In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
16.5 The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
17. Other important terms
17.1 We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing or by posting on this webpage if this happens.
17.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
17.3 This Contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
17.4 Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
17.5 If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
17.6 A Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.
17.7 We both irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).
